As prescribed by art. 5 DL 185/1999 and applying as reported in the recent Legislative Decree no. 21/2014, if the customer is a consumer, has the right to rescind the purchase contract for any reason, without explanation and without penalty.
For details and detailed conditions of withdrawal rights will refer to the Terms and Conditions of this site.
Once you have verified to take advantage of the right of withdrawal follow the instructions below.
1. Call our number +39 06 22 85 913, we will be happy to talk to you to give you all the support you need. We may ask the reasons for your dissatisfaction in order to improve the services provided to our customers.
2. Ask for the form to notify the withdrawal (you will be emailed to you).
3. Print, fill out in its entirety and sign the form.
4. Send us the form by fax to +39 06 22 85 913.
5. Packs back the product in its original packaging and include all accessories and documents found in the package. It packs the original packaging in a larger casing and prepares it for shipment.
6. Upon receipt of the confirmation, proceed to ship the item to our office.
7. After the item will come to us and will respond to the results imposed by the Terms and Conditions of Sale for withdrawal, we will be happy to refund.
The address to send registered letters and articles that have been received confirmation of acceptance of the withdrawal is:
Italian Style Shopping srl
Piazza Cesare De Cupis 8A
Please note that this procedure follows all the constraints and conditions set forth in the Terms and Conditions of this site and please therefore to read it in full and with care.